Setting Up Mail Accounts in cPanel

Before your email address can be added in a mail client like Outlook, it first needs to be created. You do this in cPanel.

To find your cPanel login details, find the email that was sent to you when you first opened your account with us, that contains the login details - the subject of the email is "New Account Information". The login details to cPanel are below the heading "Login Details"

Step 1: Access cPanel

1. Login to cPanel: Open your web browser and navigate to your cPanel login page (usually https://cpanel.yourdomain.com) where yourdomain.com refers to the domain name you registered with us or transferred to us.
2. Enter your credentials: Input your username and password to access the cPanel dashboard.

Step 2: Create an Email Account

1. Navigate to the Email Section: In the cPanel dashboard, locate and click on the “Email Accounts” icon under the “Email” section.
2. Add Email Account:
• Click on “Create”: This button is typically located at the top right or center of the Email Accounts page.
• Enter Details:
• Domain: Select the domain for the email account if you have multiple domains.
• Username: Choose a username for the email address (e.g., user@yourdomain.com).
• Password: Enter a strong password or use the password generator.
• Storage Space: Set a storage quota for the account or choose unlimited.
3. Create Account: Click the “Create” button to finalize the setup.

Step 3: Access Email Account Information

1. Locate Email Accounts: Return to the Email Accounts page to see the newly created email account.
2. Manage Settings: Click on “Manage” next to the email account to access settings like password changes and mailbox quota adjustments.
3. Configure Mail Client: Click on “Connect Devices” or “Set Up Mail Client” to find the mail server settings required for configuration in mail clients like Outlook and Thunderbird.

Configuring Mail Clients

Outlook

Step 1: Open Outlook

1. Open Outlook: Launch Microsoft Outlook on your computer.

Step 2: Add a New Email Account

1. File Menu: Click on “File” in the top left corner.
2. Add Account: Click on “Add Account” under the Account Information section.

Step 3: Enter Email Details

1. Email Address: Enter your full email address (e.g., user@yourdomain.com).
2. Advanced Options: Check the box for “Let me set up my account manually” and click “Connect”.

Step 4: Choose Account Type

1. IMAP/POP: Choose either IMAP or POP. IMAP is recommended for accessing email on multiple devices.

Step 5: Enter Mail Server Settings

1. Incoming Mail Server: Enter the incoming mail server details (e.g., mail.yourdomain.com).
• Port: 993 for IMAP or 995 for POP.
• Encryption Method: SSL/TLS.
2. Outgoing Mail Server: Enter the outgoing mail server details (e.g., mail.yourdomain.com).
• Port: 465 or 587.
• Encryption Method: SSL/TLS.

Step 6: Enter Login Information

1. Username: Enter your full email address. This is the email address you created earlier in cPanel.
2. Password: Enter the email account password.

Step 7: Complete Setup

1. Connect: Click on “Connect” to complete the setup. Outlook will test the connection and log in to your email account.

Thunderbird

Step 1: Open Thunderbird

1. Open Thunderbird: Launch Mozilla Thunderbird on your computer.

Step 2: Add a New Email Account

1. Account Settings: Click on the menu icon (three horizontal lines) and go to “Options” > “Account Settings”.
2. Add Mail Account: Click on “Account Actions” and select “Add Mail Account”.

Step 3: Enter Email Details

1. Your Name: Enter your name as you want it to appear on outgoing messages.
2. Email Address: Enter your full email address (e.g., user@yourdomain.com).
3. Password: Enter the email account password.
4. Continue: Click on “Continue”.

Step 4: Manual Configuration

1. Manual Config: Click on “Manual config” to enter the server settings manually.
2. Incoming Mail Server: Enter the incoming mail server details.
• Protocol: IMAP or POP.
• Server Hostname: mail.yourdomain.com.
• Port: 993 for IMAP or 995 for POP.
• SSL: SSL/TLS.
• Authentication: Normal password.
3. Outgoing Mail Server: Enter the outgoing mail server details.
• Server Hostname: mail.yourdomain.com.
• Port: 465 or 587.
• SSL: SSL/TLS.
• Authentication: Normal password.

Step 5: Enter Login Information

1. Username: Enter your full email address for both incoming and outgoing servers.
2. Done: Click “Done” to complete the setup. Thunderbird will test the connection and log in to your email account.

Windows Mail

Step 1: Open Windows Mail

1. Open Windows Mail: Launch the Mail app on your Windows computer.

Step 2: Add a New Email Account

1. Settings: Click on the settings icon (gear icon) at the bottom left corner.
2. Manage Accounts: Click on “Manage accounts” and then “Add account”.

Step 3: Enter Email Details

1. Advanced Setup: Choose “Advanced setup” from the list of account types.
2. Internet Email: Select “Internet email”.

Step 4: Enter Mail Server Settings

1. Account Name: Enter a name for the account.
2. Your Name: Enter your name as you want it to appear on outgoing messages.
3. Incoming Email Server:
• Account Type: IMAP or POP.
• Incoming Email Server: mail.yourdomain.com.
• Port: 993 for IMAP or 995 for POP.
• SSL: SSL/TLS.
4. Outgoing Email Server:
• Outgoing SMTP Email Server: mail.yourdomain.com.
• Port: 465 or 587.
• SSL: SSL/TLS.
5. Authentication: Check the box for “Outgoing server requires authentication” and “Use the same username and password for sending email”.

Step 5: Enter Login Information

1. Username: Enter your full email address.
2. Password: Enter the email account password.
3. Sign In: Click “Sign in” to complete the setup. Windows Mail will test the connection and log in to your email account.

Apple Mail on Mac

Step 1: Open Apple Mail

1. Open Apple Mail: Launch the Mail app on your Mac.

Step 2: Add a New Email Account

1. Mail Menu: Click on the “Mail” menu in the top left corner and select “Add Account”.
2. Other Mail Account: Select “Other Mail Account…” and click “Continue”.

Step 3: Enter Email Details

1. Name: Enter your name as you want it to appear on outgoing messages.
2. Email Address: Enter your full email address (e.g., user@yourdomain.com).
3. Password: Enter the email account password.
4. Sign In: Click “Sign In”.

Step 4: Manual Configuration

1. Unable to verify account name or password: When this message appears, click “Next”.
2. Enter Mail Server Settings:
• Email Address: Enter your full email address.
• Username: Enter your full email address.
• Password: Enter the email account password.
• Account Type: IMAP or POP.
• Incoming Mail Server: mail.yourdomain.com.
• Outgoing Mail Server: mail.yourdomain.com.
3. Sign In: Click “Sign In” again.

Step 5: Complete Setup

1. Applications: Select the apps you want to use with this account (Mail, Notes, etc.).
   2. Done: Click “Done” to complete the setup. Apple Mail will test the connection and log in to your email account

Gmail App on Android

Step 1: Open Gmail App

1. Open Gmail: Launch the Gmail app on your Android phone.

Step 2: Add a New Email Account

1. Menu: Tap the menu icon (three horizontal lines) in the top left corner.
2. Settings: Scroll down and tap on “Settings”.
3. Add Account: Tap “Add account”.

Step 3: Choose Account Type

1. Other: Select “Other” as

the account type.

Step 4: Enter Email Details

1. Email Address: Enter your full email address (e.g., user@yourdomain.com).
2. Next: Tap “Next”.

Step 5: Manual Configuration

1. IMAP/POP: Choose either IMAP or POP. IMAP is recommended for accessing email on multiple devices.
2. Password: Enter the email account password and tap “Next”.

Step 6: Enter Mail Server Settings

1. Incoming Mail Server:
• Server: mail.yourdomain.com.
• Port: 993 for IMAP or 995 for POP.
• Security Type: SSL/TLS.
2. Outgoing Mail Server:
• Server: mail.yourdomain.com.
• Port: 465 or 587.
• Security Type: SSL/TLS.
• Require Sign-In: Ensure this is checked.

Step 7: Enter Login Information

1. Username: Enter your full email address.
2. Password: Enter the email account password.
3. Next: Tap “Next” to complete the setup. The Gmail app will test the connection and log in to your email account.

Mail App on iOS (iPhone and iPad)

Step 1: Open Settings

1. Open Settings: Go to the Settings app on your iPhone or iPad.

Step 2: Add a New Email Account

1. Passwords & Accounts: Tap on “Passwords & Accounts”.
2. Add Account: Tap “Add Account”.

Step 3: Choose Account Type

1. Other: Select “Other” from the list of account types.
2. Add Mail Account: Tap “Add Mail Account”.

Step 4: Enter Email Details

1. Name: Enter your name as you want it to appear on outgoing messages.
2. Email: Enter your full email address (e.g., user@yourdomain.com).
3. Password: Enter the email account password.
4. Description: Enter a description for the account (e.g., Work Email).
5. Next: Tap “Next”.

Step 5: Enter Mail Server Settings

1. Incoming Mail Server:
• Host Name: mail.yourdomain.com.
• Username: Enter your full email address.
• Password: Enter the email account password.
2. Outgoing Mail Server:
• Host Name: mail.yourdomain.com.
• Username: Enter your full email address.
• Password: Enter the email account password.

Step 6: Complete Setup

1. Next: Tap “Next” to verify the account information.
2. Save: Tap “Save” to complete the setup. The Mail app will test the connection and log in to your email account.